I was stuck in the shopping centers parking lot. My car wouldn't go into gear! It was cold and raining outside. I had my four-year-old sick grandson with me. We walked over to the Mr. Mechanic shop. One of the gentlemen came out and got my car in gear and showed me what to do if it happens again. I offered payment, and it was refused! They saved the day for this old Grandma! Thank you a million times!!!
Mr. Mechanic is an honest and honorable repair shop! I took a 2014 Hyundai Sonata to my dealer for recall work. The dealer told me that the car needed new brakes and a new serpentine belt. I called around for the best price and wound up at Mr. Mechanic. When I dropped the car off, I told him to replace the belt and the brakes. About an hour later, Mr. Mechanic called and told me that the brakes didn't need to be replaced, but I should have them checked in a year, and then said that the belt didn't need to be replaced either. He easily could have just replaced what I asked him to, charged me the $450, and I wouldn't have ever known the difference. I was amazed that he came back with "all it needs is new windshield wiper blades." I had him replace the blades and change the oil! I would highly recommend Mr. Mechanic!! This kind of honesty in the car repair world is unbelievable!! Especially when they are dealing with a woman who doesn't know anything about car repair. Truly remarkable!!
2013 Ford Explorer Sport w/V6 Eco boost engine. Check engine light. Very impressed with their diagnostic capability. Decided that a stretched timing chain was the likely problem. They did an excellent job - engine now running very smooth. Expecting to see an improvement in fuel economy too. I am totally happy with Mr. Mechanic. Will continue to bring my vehicles to them for service. Great experience.
I have been using Mr. Mechanic to service my cars for over 23 years. I have found that they are always honest and candid with me; it is a business that I trust, which is hard to find in the auto repair industry. If there is a way to perform a repair and also save money, or if I ask to have something repaired that is not worth it, they are honest and prefer to do the right thing vs. just trying to get as much repair work like some other shops I have used in the past. This keeps me coming back.